Platform • Architecture

Build voice agents that scale.

All the control of code. None of the infrastructure overhead. Zero-hassle business phone lines, accurate document-backed answers, and automated follow-ups on WhatsApp.

Zero-Code • Built For Business

Built for businesses, ready for volume.

bolt Direct Voice & Telecom Pipeline

Respond with near-instant speed, feeling just like a real person.*

Our system begins answering before the caller finishes pausing. It targets responses in under 1 second* (typically ~880ms on fast networks), giving your business fluid, natural phone conversations.

Streaming Audio

Real-time listening, smart understanding, and immediate speech.*

Target Under 1s*

Sub-second turnaround on web & app voice streams.

Dedicated Phone Lines

Dedicated business numbers with standard carrier routing.*

Smooth Flow*

Speaks immediately as soon as an answer is formed.*

Target ~880ms Turnaround* Crystal-Clear Audio*
Response Speed Benchmark*
Target Under 1s Direct Voice Speed*
Target ~880ms Voice Reply*
Aura AI • Fast Voice Response*
High-Definition Voice*
880 ms
Caller (0 ms) ✓ Aura AI Targets ~880 ms*
Stage 1
90 ms
Live Call Audio
Instant Connection
Stage 2
210 ms
Instant Listening
Understands Speech
Stage 3
360 ms
Smart Thinking
Finds Answers
Stage 4
220 ms
Natural Speech
Human-Grade Voice
record_voice_over Adaptive Turn-Taking & VAD Engine

Handle mid-sentence interruptions naturally without talking over callers.

Callers don't speak in rigid scripts—they pause, change their minds, and interrupt mid-sentence. Aura AI monitors inbound audio continuously with a 28ms Voice Activity Detection (VAD) loop, halting its own speech the instant a caller barges in and pivoting seamlessly to the new question.

Instant Interruption Handling*

Instantly halts agent speech the moment a caller speaks.

Immediate Context Pivot

Answers the new question while retaining call state.

Full-Duplex Echo Guard

Speaks smoothly without awkward pauses or robotic glitches.*

Natural Prosody

Warm, unhurried vocal pacing for patient trust.

28ms VAD Loop Smooth Voice Flow*
Adaptive Turn-Taking Engine
Natural Turn-Taking & Interruption
28ms VAD Interruption
record_voice_over
Live Voice Call • Full-Duplex
Aromatic Dental Clinic • 28ms VAD
● AI Speaking
Aura AI
Paused Instantly*

“We offer preventive consultations, routine dental cleanings, and cosmetic teeth whiten—”

Priya Nair • Natural Interruption Instant Cut

“Wait—sorry to interrupt! How much does teeth whitening cost, and do you have any slots this afternoon?”

Aura AI
✓ Smooth Response*

“No problem at all! Teeth whitening is ₹4,500 including shade analysis, and Dr. Sharma has an opening today at 4:30 PM. Shall I lock that in for you?”

menu_book Verified Document Search

Quote exact clinic fees and prep rules directly from your documents.

Instead of guessing or relying on generic AI training data, Aura AI grounds its answers directly in your uploaded clinic documents, fee schedules, and SOPs. When a caller asks a specific question, the agent searches your uploaded files, extracts the verified details, and replies accurately.*

Smart Document Search

Scans uploaded PDFs, DOCX files, and price schedules.

Verified Passage Citation

Quotes exact fees, Sunday timings, and prep rules.

Strict Context Guardrails

Never invents prices or unverified medical policies.

Smart Staff Escalation

Escalates unlisted edge cases to your human team.

100% Source-Grounded Smart Document Index*
Verified Document Search
Accurate Document Answers*
Verified Document Matching*
forum
Live Patient Conversation
Aromatic Dental Clinic • Inbound Query
● Incoming Question
Vikram Mehta • Patient 2:18 PM

“Do you handle emergency crown re-cementing on Sundays, and how much does it cost?”

Aura AI Agent Thinking
folder_open Checking uploaded clinic documents for Sunday fees...
Question received — Opening Uploaded Clinic Files...
Aura AI • Scanning Clinic Files
Scanning 3 Files...
description
Clinic_Staff_Roster_2026.pdf
Doctor Shift Timings & Roster • 14 Pages
Indexed
article
Post_Op_Care_Guidelines.docx
Patient Recovery & Aftercare SOP • 9 Pages
Indexed
picture_as_pdf
Clinic_Fee_Schedule_2026.pdf
Treatment Fees & Sunday Hours • Sec 4, Pg 2
Indexed
fact_check
Document Picked by Aura AI Clinic_Fee_Schedule_2026.pdf
✓ 0.941 Match
Extracted Answer • Section 4 (Page 2)

“Emergency Crown Re-Cementing: Offered on Sundays from 10:00 AM – 2:00 PM at ₹1,800. Single-visit re-bonding included.”

Answer Selected — Generating Chat Reply... Source-Grounded
verified
Live Patient Conversation
Answered from Clinic_Fee_Schedule_2026.pdf
✓ Source-Backed

“Do you handle emergency crown re-cementing on Sundays, and how much does it cost?”

Aura AI
✓ Source-Backed

“Yes! According to our 2026 Fee Schedule, we handle emergency crown re-cementing on Sundays from 10:00 AM to 2:00 PM for ₹1,800. Would you like me to reserve a morning slot for you?”

description Cited: Clinic_Fee_Schedule_2026.pdf (Sec 4, Pg 2)
✓ 0.941
chat 24/7 AI + Native App Coexistence

Run 24/7 AI automation and human staff chat on one WhatsApp number.

Connect your existing clinic WhatsApp Business number without losing access to your phone app. Aura AI handles routine appointment bookings, reminders, and FAQs 24/7 (target <10s reply under optimal network conditions), while your receptionists can jump in anytime from the native WhatsApp Business app.

Simultaneous AI + Staff

Reply from your phone while Aura AI handles volume 24/7.

< 10s Target Delivery

Fast automated replies (varies by network conditions).

One Unified Business Line

Voice calls and WhatsApp threads on the same number.

Seamless Handoff*

AI smoothly steps aside when your staff takes over a chat.*

Cloud API Coexistence Target ~10s Reply*
24/7 AI & Staff Sync for WhatsApp
Coexistence for WhatsApp Business
AI + Staff Coexistence Live
verified
Aromatic Dental Clinic Business Line
+91 (80) 4568-2900 • Always-On Coexistence
Aura AI
Staff App
Rahul Verma • Patient 2:14 PM

Any slot for a cleaning tomorrow at 3 PM? Can I bring my X-rays?

Aura AI 24/7 Agent
< 10s Reply

Booked with Dr. Ananya for tomorrow afternoon:

event_available
Tomorrow, 3:00 PM • Cleaning
Dr. Ananya Sharma
✓ Confirmed
smartphone
Ananya Front Desk
⇄ WhatsApp App

Yes! Bring your X-rays or send a photo right here. See you at 3 PM!

Listening on +91 (80) 4568-2900...
Seamless Handoff*
call Dedicated Business Phone Lines

Get dedicated business phone lines easily without extra hardware.*

Claim dedicated local or toll-free business phone numbers inside your workspace in seconds—or forward calls from your existing clinic phone—with no extra hardware needed. Multi-line capacity helps ensure callers rarely hear a busy signal.*

1-Click Virtual Numbers

Claim local or toll-free lines inside your workspace.

Concurrent Call Channels

Eliminates busy tones and hold queues at peak hours.

Existing Line Forwarding

Keep your clinic number via conditional call forwarding.

Instant Agent Binding

Connect any acquired number to Aura AI in one click.

Minimizes Busy Signals* Instant Business Number*
Instant Number Provisioning
Business Phone Numbers & Lines
1-Click Virtual Number Setup
dialpad
Dedicated Business Line

Give your business a dedicated phone line in seconds

Set up local business numbers with quick cloud activation and no extra hardware needed.*

LINE Available Business Numbers
● 3 Lines Ready
call
+91 (80) 4568-2900
Bengaluru • Local Line
Select Number
call
+91 (22) 6849-1020
Mumbai • Receptionist Line
Select
public
+1 (415) 890-4410
San Francisco • Toll-Free Line
Select
shopping_bag
Confirm Virtual Line
+91 (80) 4568-2900

Bengaluru Local Line • Unlimited Channels • HD Audio

Instant Activation Included
Final Step • Link Number to AI Agent
phone_in_talk
Active Line
+91 (80) 4568-2900
Ready to Link
Aura AI Receptionist
Awaiting Line Connection
event_available Automated Triage & Calendar Sync

Qualify patient symptoms and lock appointments in your live calendar.

Aura AI follows your clinic's structured intake workflow before locking in any appointment. It qualifies the caller's chief complaint, matches them to the right specialist, checks real-time clinic calendar availability to prevent double-bookings, and dispatches an instant confirmation.

Structured Clinical Triage

Collects symptoms, urgency, and custom intake details.

Specialist Matching

Routes patients to the right doctor and open time slot.

Real-Time Calendar Lock

Reserves slots in your live calendar to prevent double-bookings.*

Instant Confirmation

Sends automated WhatsApp & calendar invites on lock.

Prevents Double-Bookings* Live Calendar Sync
Appointment Booking Automation
Guided Booking & Calendar Lock
Calendar Slot Reserved
check
1. Chief Complaint & Triage
“Molar sensitivity to cold liquids for 3 days”
Qualified
check
2. Doctor Assignment
Dr. Ananya Sharma • Endodontics Specialist
Matched
check
3. Verified Opening
Thursday, Oct 12 • 3:00 PM – 3:30 PM
Available
lock
4. Real-Time Calendar Sync
Slot locked in Clinic Calendar • Invite sent
LOCKED
OCT
12
Consultation with Dr. Sharma
3:00 PM – 3:30 PM • 100% Guaranteed Slot
lock Calendar Synced

How It Works

From silence to speech in minutes.

Deploy production-ready voice agents in minutes, then customize every interaction as you scale.

1. Give your agent context STEP 01

Define your agent's role, tone of voice, and clinic workflows in plain natural language—no flowcharts or complex code required.

  • • Custom Persona: Greeting script, empathy tone & escalation boundaries.
  • • Intake Rules: Required patient details before confirming slots.
2. Upload knowledge base STEP 02

Drop in your clinic PDFs, treatment pricing sheets, and pre-visit prep guides so the agent answers from verified ground-truth files.

  • • Verified Documents: Indexes your exact fee schedules & policies.*
  • • Safe Fallbacks: Politely routes unlisted clinical queries to staff.
3. Telephony & WhatsApp STEP 03

Provision a dedicated clinic phone line or forward your existing reception number, and link your existing WhatsApp Business account.

  • • Phone & Voice Lines: Fast conversational voice & seamless call forwarding.*
  • • WhatsApp Sync: Targets ~10s replies under typical conditions.*
4. Go live & monitor STEP 04

Track every inbound call, WhatsApp thread, and booked appointment from a unified live dashboard with full audio and text logs.

  • • Full Audit Trail: Review call recordings, transcripts & document sources.*
  • • 1-Click Takeover: Step into any WhatsApp chat from your phone anytime.

Capabilities

Deep control and flexibility for every practice.

Every tool you need to run an automated front desk without sacrificing personal human warmth.

call

24/7 Phone Answering

Answers every inbound call immediately, even during peak rush hours or holidays. No busy tones, no dropped callers.

chat

Coexistence for WhatsApp

24/7 AI answers and books on WhatsApp while your staff continues chatting seamlessly in the native WhatsApp Business app.

menu_book

Business Knowledge Base

Retrieves answers directly from your uploaded pricing lists and clinic protocols, and politely escalates unfamiliar questions to your team.

event_available

Guided Procedures & Booking

Lead callers through structured qualification, collect intake details, and schedule appointments on your calendar.

graphic_eq

Recordings & Transcripts

Review complete word-for-word conversation logs and listen to audio recordings for quality assurance and compliance.

widgets

1-Click Web Audio Widget

Drop your voice assistant directly into your website with a single line of script. Visitors can talk directly in-browser.

Aromatic

Own your voice agents.

Join modern practices and businesses eliminating missed calls with Aromatic.